Last updated: September 12, 2026
This Privacy Policy explains how TrackPulse (“we”, “our” or “us”) processes information when organisations and their authorised users access our website and workforce tracking services.
1. Information we collect
We may collect account details, company information, device information, attendance records, support communications and billing-related information. When enabled by an organisation and permitted by the user, we may process GPS coordinates, routes, timestamps and assigned work locations during authorised work periods.
2. How we use information
- Provide attendance, timekeeping, geofencing and reporting functions.
- Secure accounts, detect misuse and maintain service reliability.
- Respond to enquiries and provide customer support.
- Meet contractual, legal and regulatory obligations.
- Improve the performance and usability of our services.
3. Location data
Location data should be collected only for legitimate workforce purposes and with appropriate notice or consent. Customer organisations control their workforce settings and are responsible for using the service in accordance with applicable employment and privacy laws. Tracking should stop when an employee clocks out unless another lawful arrangement applies.
4. Sharing and service providers
We do not sell personal information. We may share limited information with trusted hosting, analytics, payment and support providers that help us operate the service, or when disclosure is legally required.
5. Data retention
We retain information only for as long as needed to provide the service, satisfy contractual requirements and comply with law. Retention settings may depend on the customer’s plan and instructions.
6. Security
We use reasonable administrative, technical and organisational safeguards. No internet service is completely secure, so customers should also maintain strong passwords and appropriate access controls.
7. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, restrict or export personal information. Employees should normally contact their employer first because the employer may control their workforce records.
8. Cookies
Our website may use essential cookies for security and preferences. Optional analytics or marketing cookies should be used only where permitted and disclosed through an appropriate consent mechanism.
9. Children
Our services are intended for organisations and working-age authorised users. They are not directed to children.
10. Policy changes
We may update this policy from time to time. Material changes will be communicated through the service or other appropriate channels.
11. Contact
For privacy questions, contact privacy@gpstimemap.com.